A: Your order is only eligible to be canceled or modified within 1 hour of placing the order. After that time, our team will begin manufacturing the order and the order cannot be canceled or changed. We take great pride in creating high-quality, made-to-order products and appreciate your understanding in this matter.
Q: How do I contact HSA?
A: If you have any questions or concerns about your order, please contact our
customer service team by sending us an email at
CustomerService@HouseSensationsArt.com. We’ll confirm once the modification or cancellation has been made.
Q: Do you accept returns?
A: While we do not accept returns on custom-made items, If
there is a problem with your order, please contact us
so that we can make it right. Sometimes accidents happen! If your item arrives damaged, let us know and we will send you a replacement right away. Your satisfaction is our ultimate goal!
SHIPPING
Once you place your order, our skilled artisans will
immediately begin crafting your unique piece using high-quality steel.
All items are custom-made at the time of order ensuring that you receive a truly one-of-a-kind product that's made just for you. Our current processing time is approximately 3-5 business days plus transit. Once your order has been picked up by our carrier you will receive an email with tracking information so that you can follow your package until delivery.
CUSTOM DESIGN PROOF -VERIFICATION PROCESS
A digital proof for this item will be provided. Please allow up to 5 business days +/- after the date of order for the digital proof to be provided.
Please respond to the proof verification within 48 business hours with any change request. If you do not need any change request please let us know that you approve and we are good to move your order to production.
As soon as we receive your verification response we will move your order to production. The faster we receive your response the faster we will get the sign shipped.
Failure to reply and approve the proof may result in delayed shipping of your item and/or If we do not receive a response within 5 business days orders will be moved to production as designed. Please watch your email including your spam and trash box.
House Sensations Art- INTERNAL
UPGRADE ONLY -RGBW - Waterproof LED light kit for sign - SIGN PURCHASE REQUIRED
A: Your order is only eligible to be canceled or modified within 1 hour of placing the order. After that time, our team will begin manufacturing the order and the order cannot be canceled or changed. We take great pride in creating high-quality, made-to-order products and appreciate your understanding in this matter.
Q: How do I contact HSA?
A: If you have any questions or concerns about your order, please contact our
customer service team by sending us an email at
CustomerService@HouseSensationsArt.com. We’ll confirm once the modification or cancellation has been made.
Q: Do you accept returns?
A: While we do not accept returns on custom-made items, If
there is a problem with your order, please contact us
so that we can make it right. Sometimes accidents happen! If your item arrives damaged, let us know and we will send you a replacement right away. Your satisfaction is our ultimate goal!
SHIPPING
Once you place your order, our skilled artisans will
immediately begin crafting your unique piece using high-quality steel.
All items are custom-made at the time of order ensuring that you receive a truly one-of-a-kind product that's made just for you. Our current processing time is approximately 3-5 business days plus transit. Once your order has been picked up by our carrier you will receive an email with tracking information so that you can follow your package until delivery.
CUSTOM DESIGN PROOF -VERIFICATION PROCESS
A digital proof for this item will be provided. Please allow up to 5 business days +/- after the date of order for the digital proof to be provided.
Please respond to the proof verification within 48 business hours with any change request. If you do not need any change request please let us know that you approve and we are good to move your order to production.
As soon as we receive your verification response we will move your order to production. The faster we receive your response the faster we will get the sign shipped.
Failure to reply and approve the proof may result in delayed shipping of your item and/or If we do not receive a response within 5 business days orders will be moved to production as designed. Please watch your email including your spam and trash box.
Round Size Chart
Color Charts:
POWDER COAT FINISHES
Colors appear solid unless otherwise labeled as “candy” (C) or “textured” (T). Candy colors are slighly transparent and will show metal markings & blemishes through paint.
NOTE: **Due to monitor differences, actual colors may vary from what appears online. Lighting and placement of the item will affect the appearance of color. We do our best to ensure that our photos are as true to color as possible. However, due to inconsistencies of various monitors, lighting sources, digital photography and dye lot variations, we cannot guarantee that the color you see on your screen accurately portrays the true color of the product. Screen images are intended as a guide only and should not be regarded as absolutely correct.
On all standard orders to the contiguous United States orders above $75 up to 6 foot in length
American Made
Made in the USA
CUSTOMER REVIEWS
Kevin D
I was very impressed with the entire process. Ordering, shipping and time to receive was spot on! Owners are very responsive to...
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I was very impressed with the entire process. Ordering, shipping and time to receive was spot on! Owners are very responsive to emails. Quality of product exceeded expectations! Texture powder coat turned out great!
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Angela Y
The sign is exactly what I wanted. It was made and shipped quickly. I got it three days after ordering it! Im so excited to give...
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The sign is exactly what I wanted. It was made and shipped quickly. I got it three days after ordering it! Im so excited to give it as a gift.
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Denise P
Just received my beautiful address sign from HouseSensations and can't wait to hang it up! Very pleased with the quality, custo...
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Just received my beautiful address sign from HouseSensations and can't wait to hang it up! Very pleased with the quality, customer service, and speed with which my sign arrived! Definitely recommend this seller!
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Charlotte H
I bought the lotus flower door wreath and I really love it. I put it on an interior door and it lies really flat against the doo...
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I bought the lotus flower door wreath and I really love it. I put it on an interior door and it lies really flat against the door, but is very sturdy and the paint work is beautiful. There are no flaws at all. I would definitely buy another wreath if I ever need one.
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Lisa S
Fast shipping, excellent quality, and the color is perfect! I can't wait to gift this to my mom.
Fast shipping, excellent quality, and the color is perfect! I can't wait to gift this to my mom.
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Fawn C
Words cannot begin to express mine and my families gratitude! You guys listened to everything we needed and you did it, it was e...
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Words cannot begin to express mine and my families gratitude! You guys listened to everything we needed and you did it, it was even delivered before we expected it to be. Now my grandfathers resting place will showcase not only our love but who he was as well. Thank you!
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Helen D
My metal sign was custom made and they did a fantastic job capturing the helicopter we use for our business. They even included...
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My metal sign was custom made and they did a fantastic job capturing the helicopter we use for our business. They even included the tail number on the helicopter -very intricate and spot on! Thank you ! Worked with the shop on numerous occasions, requesting the custom made product, with photos, and the preview - always very helpful and efficient, and friendly! Love, love, love it - it a Christmas gift for my husband for his business which is a one-man operation. He will love it!
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Marianne S
It is exactly what I wanted. Great quality.
It is exactly what I wanted. Great quality.
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Margaret S
Love the mailbox numbers. They were custom made to fir my mailbox. Thank you again
Love the mailbox numbers. They were custom made to fir my mailbox. Thank you again
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Amy B
I can not say enough good things about this company & it's employees!! Chasity worked with me relentlessly to get my design idea...
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I can not say enough good things about this company & it's employees!! Chasity worked with me relentlessly to get my design idea just perfect!! I HIGHLY recommend! In fact I'm about to place a 2nd order with them bc I love my stall plate that much!!! I was expecting WEEKS for production & shipping - it was here within 3 DAYS!! ❤️
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Claudine T
I love my sign. Communication was great and everything that I needed to hang it up was included.
I love my sign. Communication was great and everything that I needed to hang it up was included.
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Dennis D
I am blown away by the beauty of this piece! It is of excellent quality, the color is stunning (ocean blue), the craftsmanship i...
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I am blown away by the beauty of this piece! It is of excellent quality, the color is stunning (ocean blue), the craftsmanship is outstanding and bottom line, looking at it makes me SO happy! We used this as a sign for our cruise cabin door (I attached magnets to the back) and we had TONS of people stopping by to admire it while on the ship, telling us how amazing it was!
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Bailey L
We love our 2 signs ordered from this shop. Would order again.
We love our 2 signs ordered from this shop. Would order again.
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