Koi Pond and Lotus Flower Metal Sign

What’s Included & Customization

1 Each- Personalized metal sign like the example photo with your text personalization

Please Note:

** Mounting hardware is NOT included
***Graphics & Font are not customizable for this listing. Please contact us for custom design request.

*

Color Charts & Mounting Chart

View Color Charts HERE

ALL RAW METAL SIGNS (both with and without a clear coat) may show flaws and imperfections that exist in the metal. This may include scratches, flecks, gouges, burns, rings, dark spots, etc. This can give the metal a unique, rustic, or rugged appearance that very trendy in the “Modern Farmhouse Décor”. If you would like these characteristics covered, we recommend selecting a colored powder coat finish. Raw Metal also varies in color from light silver to black depending on the mill lot. We have no control over the color of raw metal.

IMPORTANT REGARDING CANDY AND TRANSPARENT COLORS: Candy colors and transparent colors are fully transparent. Any flaws that exist in the metal underneath the color will show through the color and be visible. This includes scratches, blemishes, cut marks, burns from the cutting process, etc.

*******AN ADDITIONAL MARINE-GRADE CLEAR COAT SEALANT WILL BE REQUIRED FOR SOME ITEMS UNDER EXTREME CONDITIONS - All of our powder coats are good for normal indoor/ outdoor use, but if your item will be in prolonged extended direct sunlight (example: beach or desert), or if you live within 50 miles of a saltwater environment, you will need an additional marine-grade clear coat sealant if this item will be outside. The clear coat will help at extending the life of the coating. Please note: Saltwater is a known corrosive and will require additional clear coats at least once a year to maintain the finish (possibly more often in some cases)**********

Choose from our different mounting options to meet your hanging needs:

1. Top Hole Only
2. Left & Right Holes (9 o'clock & 3 o'clock)
3. Top & Bottom Holes (12 o'clock & 6 o'clock)
4. Top Left & Top Right (for Ribbon, Chains or screws - 2 o'clock & 10 o'clock)
5. Holes in All 4 corners (square or rectangle sign only)
6. Door Notch for hanging with an over the door hook
7. Without Holes
8. Chain Loops
9. Other Custom Request: Just let us know where you would like holes in the notes to seller at checkout.
******Mounting Hardware is not included.

For orders with customizable Text (not letter only)   We will provide you with (1) free design proof (black&white image) following purchase for PERSONALIZED TEXT ONLY (excludes non-personalized text and single letter items) Please be aware that making changes to the personalization details submitted with your order will delay the shipment of your item & will incur design change fees- minimum of $35 depending on the changes requested. We do not allow cancellations after design work has been started. NO EXCEPTION. we will send a digital proof UPON REQUEST ONLY for you verify spelling is accurate based on the order that we received.  We will allow 24 business hours after sending the proof before we send the order to production.

🔅ORDERS WITHOUT DIGITAL PROOF REQUEST- will be moved straight to production for faster shipping and changes CANNOT BE MADE. Please verify all personalization details prior to submitting your order. These orders will ship within the timeframe quoted at checkout.

🔅ORDERS WITH DIGITAL PROOF REQUEST- THE REQUEST MUST BE MADE ON THE ORDER OR WITHIN 1 HOUR OF ORDER VIA MESSAGE. AFTER 1 HOUR WE WILL NOT BE ABLE TO PROVIDE A PROOF OR MAKE ANY CHANGES DUE TO FAST PRODUCTION TIME.
please see all details below

📌If you request proof - please allow up to 7-10 BUSINESS DAYS, not including the date of order for the due to the extra processes required for a digital proof.
📌By requesting digital proof the scheduled ship date will be delayed 7-14 business days pending proof-verification/changes etc.

📌 Any changes to the original order after proof has been provided will incur a design change fee and additional delay in shipping. Orders may not be canceled once we have started ANY type of work. NO EXCEPTIONS.

📌Once a proof is provided you will have 24 business hours to respond to the proof- after 24 business hours from the time the proof is sent, changes CANNOT BE MADE to the order will be moved to production based on the information received on the order. If changes are requested you will be sent a design change link; once we receive the order for the design changes we will put your order back in line for design. Any changes requested WILL delay the originally scheduled ship date.
📌PLEASE WATCH YOUR EMAIL  INCLUDING YOUR SPAM/JUNK BOX FOR THE PROOF.

Please allow 7-10 business days for delivery of proof excluding custom designs & Logos (variable depending on order volume). Please verify that the accuracy of spelling and information matches what you requested on the order within 24 hours to ensure that your order will ship by the quoted ship date. Because of the amount of time & orders we have in-house & limited designers, we do not send proofs prior to order.

📌 Please double-check your order submission to ensure that it is EXACTLY as you would like it on the sign. We are not responsible for orders that are submitted incorrectly.

 **ALL SALES ARE FINAL****

• United States - All packages will ship via Ground Shipping unless Rush or Priority Shipping is purchased. Packages generally deliver within 3-5 business days, but please allow up to 7 in case of delay.

• Free shipping is ONLY for the CONTINENTAL UNITED STATES. Please contact us for shipping to HAWAII or ALASKA

• We ONLY SHIP TO THE ADDRESS ON THE ORDER because of sales tax laws and Credit Card/ PayPal protection.

•Orders with incorrect shipping address: 
After the order has been scheduled or shipped we CANNOT change the shipping address or reroute the package.  We will have to wait for the returned package by the carrier and a new shipping label will be purchased.  Free shipping is only offered for the 1st initial shipment.  

Our products are warrantied to be free from material defects in workmanship, materials, and construction from the date of delivery for 30 days when used for normal indoor or outdoor use.
EXCLUSIONS: Our products are not warranted against normal wear & tear, accidents, abuse, neglect, or damage resulting from improper use, mounting, care, storage, or saltwater exposure. Because many of our products are handcrafted & made with natural materials, variations in size, shape, & color can be expected.


* Lake/Marine/Saltwater use is not considered a normal outdoor environment. We do not warranty any product that has exposure to saltwater or brackish water. We recommend regular cleaning & the add-on clearcoat for any saltwater exposure.

All our items excluding the raw metal options are powder coated. We use a high-grade powder coat finish to color our items. We offer both indoor and outdoor finishes.  Powder coating provides a beautiful long-lasting finish but like most household items, it will require proper care and maintenance. All items should be handled with care. Clean your item with mild dish soap, soft cloth, and water only. Do not use any cleaner on your item that you would not use on your car. Do not use bleach, pressure washing solution, or any harsh cleaners as they will deteriorate teh finish and cause discoloration and damage.

Our powder coat manufacturer recommends that a clear coat sealant be added over the powder coat at least once every 1-2 years for any products that are used outdoors in order to extend the life of the finish.

Saltwater/ salt-air is a known corrosive, if your item is displayed outdoors & you located within 75 miles of saltwater exposure, you may require a clear coat more often to maintain the finish.

Damaged: If your item becomes damaged in any way (i.e. a nick, scratch, flake, or break in the powder coat finish), you will need to apply a clear coat sealant to the area of damage IMMEDIATELY to prevent the exposed metal from rusting. You can purchase a Rust-oleum spray-on clear coat from your local hardware store.

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