We Proudly offer Free shipping to the Contiguous United States for this item on orders over $35 and under 6 feet.

For shipping to Alaska, Hawaii, and Puerto Rico, please contact us for a shipping quote.

All packages will ship via Ground Shipping unless Rush or Priority Shipping is purchased at checkout.

Packages generally deliver within 3-5 business days, but please allow up to 7 in case of delay.

For Identity theft protect and due to Sales tax laws - we can only ship to the address on the order.

After the order has been scheduled or shipped, we CANNOT change the shipping address or reroute the package. This is for your protection to ensure that package pirates do not reroute your shipment.

We will have to wait for the returned package by the carrier and a new shipping label will be purchased. When you purchase the new label, the system will verify your identity by your credit card.

Free shipping is only offered for the 1st initial shipment.

Q: Can I cancel my order or make changes?

A: Your order is only eligible to be canceled or modified within 1 hour of placing the order. After that time, our team will begin manufacturing the order and the order cannot be canceled or changed. We take great pride in creating high-quality, made-to-order products and appreciate your understanding in this matter.

Q: How do I contact HSA?

A: If you have any questions or concerns about your order, please contact our customer service team by sending us an email at CustomerService@HouseSensationsArt.com. We’ll confirm once the modification or cancellation has been made.

Q: Do you accept returns?

A: While we do not accept returns on custom-made items, If
there is a problem with your order, please contact us
so that we can make it right. Sometimes accidents happen! If your item arrives damaged, let us know and we will send you a replacement right away. Your satisfaction is our ultimate goal!