Shipping Policy Test Page

General

HouseSensationsArt Inc ("we" and "us") is the operator of (https://www.housesensationsart.com) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.

Returns

3.1 Return Due To Change Of Mind

All sales on personalized items are final once the item has been produced. All sales on clearance and/or promotional items are final. HouseSensationsArt Inc will happily accept returns on non personalized items due to change of mind as long as a request to return is received by us within 30 days of receipt of item and are returned to us in original packaging, unused and in resellable condition. Return shipping will be paid at the customers expense and will be required to arrange their own shipping. The Customer will be charged a Restocking Fee of 20% of the full original purchase value of goods for any unopened Products in original condition.  

Once returns are received and accepted, refunds will be processed within 7 days to store credit for a future purchase. We will notify you once this has been completed through email. (HouseSensationsArt Inc.) will refund the value of the goods returned but will NOT refund the value of any shipping paid.

3.2 Warranty Returns

HouseSensationsArt Inc. will happily honor any valid warranty claims, provided a claim is submitted within 90 days of receipt of items. Rusting, corrosion, and other defects caused by nature are only covered under warranty if the "All Weather Clear Coat Protection" has been purchased. Damages from shipping, coating chips, and all other non weather related damages are covered under our standard warranty.

Customers will be required to pre pay the return shipping, however we will reimburse you upon successful warranty claim. Upon return receipt of items for warranty claim, you can expect HouseSensationsArt Inc. to process your warranty claim within 7 days. Once warranty claim is confirmed, a replacement item will be sent immediately :

Delivery Terms

4.1 Transit Time and Production Time

In general, non personalized items ship within 1-2 weeks and personalized products ship within 1-2 weeks. Custom Logo Signs ship within 2-4 weeks. Once shipped, transit times varies from 2-10 days domestic.

on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

4.2 Transit time Internationally

Currently, we do not ship internationally.

4.3 Dispatch Time

Orders are usually dispatched within 1-2 weeks of payment of order
Our warehouse operates on Monday Friday during standard business hours, except
on national holidays at which time the warehouse will be closed. In these
instances, we take steps to ensure shipment delays will be kept to a minimum.

4.4 Change Of Delivery Address

For change of delivery address requests, we are able to change the address at
any time before the order has been scheduled for shipping. 

4.5 P.O. Box Shipping

HouseSensationsArt Inc. will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations. Please include a street address for all order in the instance that USPS is not available, there are delays or the package is to large to ship via postal services. 

4.6 Military Address Shipping

We are able to ship to military addresses using USPS. We are unable to offer this service using courier services.

4.7 Items Out Of Stock

If an item is out of stock, we will wait for the item to be available before dispatching your order. Existing items in the order will be reserved while we await this item.

4.8 Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation. HouseSensationsArt Inc. is not responsible for carrier delays. 

Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be
able to follow the progress of their shipment based on the latest updates made
available by the shipping provider.

Parcels Damaged In Transit

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer
service with next steps.

Duties & Taxes

Cancellations

Insurance

Parcels are insured for loss and damage up to the value as stated by the
courier.

Customer Service