Nonrefundable Deposit for Custom Sign Order - In-Store Only
- Regular price
- Regular price
- Sale price
Free Shipping for all US orders over $99
All items have allowable customization. Please see the drop down menus for each item for allowable customization. Most items allow, size, color, mounting and personalized text.
Please reference the selection menu for current available sizes. For custom sizes email us at CustomerService@HouseSensationsArt.com
What’s Included & Customization
1 Each- Personalized metal sign like the example photo with your text personalization
** Mounting hardware is NOT included ***Graphics & Font are not customizable for this listing. Please contact us at CustomerService@HouseSensationsArt.com for custom design request.
We provide proofs after purchase and by request only. Please
note that we cannot guarantee that your metal sign will ship out within the quoted timeframe
when a proof is requested, due to proof design and response wait time.
Once we send a proof please respond within 24 hours to ensure your order ships in a timely manner. If we do not receive a response within 5 business days we will move your order to production based on the order received.
POWDER COAT FINISHES
Colors appear solid unless otherwise labeled as “candy” (C) or “textured” (T). Candy colors are slighly transparent and will show metal markings & blemishes through paint.
NOTE: **Due to monitor differences, actual colors may vary from what appears online. Lighting and placement of the item will affect the appearance of color. We do our best to ensure that our photos are as true to color as possible. However, due to inconsistencies of various monitors, lighting sources, digital photography and dye lot variations, we cannot guarantee that the color you see on your screen accurately portrays the true color of the product. Screen images are intended as a guide only and should not be regarded as absolutely correct.
Frequently Asked Questions
Q: Do you take phone orders?
A: Because of identity theft and to protect your security, we do not accept phone orders. All of our payments run through a secure payment system to ensure that your data is protected. We do not receive a copy of any of your credit card data.
Q: Do you provide proofs?
A: One free digital proof is included with your order upon request for "Customizable options" only. If you would like a digital proof please make that request in the notes to seller at checkout.
Please note: Requests to change the personalization after a proof has been provided, to change the design of an item, to make a custom design or fonts changes if not part of the allowable selections will incur " custom design fees" . Please contact us prior to order for a " Custom Design Quote".
Q: Where are you located?
A: We are located and make each item in Lincolnton, GA
A. We custom make each personalized item just for you because each item is custom, handmade at the time of order, we do not offer returns, refunds, exchanges or cancellations.
- Every item is handmade by us just for you at the time of order, we start working on your order within 24 hours of receipt.
- We strive for a long- lasting, quality product that will last a lifetime!
- We stand behind our craftsmanship, if an error is made on our part we will go to every effort to provide a resolution,
- We cannot remake items where the wrong font or color was ordered. So we ask that you review the color charts, font charts, item details tab & shipping tab (processing times) prior to purchase to ensure that you will be happy with your purchase.
- Providing a great product and stellar service are our top priorities! If we can help in any way please feel free to contact us!
Q: How do we contact you?
A. Our Business Hours are Monday - Friday 8-5 EST.
- Please email us at CustomerService@HouseSensationsArt.com
- Please allow 24 business hours for a response to messages. We will respond as quickly as possible.
Q: How do you ship?
A: We via USPS or UPS to the United States. All orders are shipped with insurance and tracking.
Q: Do you provide gift wrapping?
A: We do not provide gift wrapping, we are happy to include a gift card with a message if you will provide a message in the notes to seller located on the Checkout Page to and let us know your item is a direct ship gift.
Q: Is hardware included for hanging the art?
A: Hardware is not included with your purchase unless specified in the items details or noted as a purchase add-on. Due to our liability insurance requirements - mounting hardware must be purchased by the buyer to ensure the proper hardware is used for mounting. We do offer Door Hangers, powder coated screw , sign standoff kits, magnetic hanging kits and Bows for purchase in the accessories section of our store.
Q: What is Powder Coating & Cleaning
A: Powder coating is a high-quality finish found on thousands of products you come in contact with each day. Powder coating protects the roughest, toughest machinery as well as the household items you depend on daily. It provides a more durable finish than liquid paints can offer, while still providing an attractive finish. Powder coated products are more resistant to diminished coating quality as a result of impact, moisture, chemicals, ultraviolet light, and other extreme weather conditions. In turn, this reduces the risk of scratches, chipping, abrasions, corrosion, fading, and other wear issues. Please note any item that is exposed to Saltwater will need a marine grade add on clear coat. Saltwater is a known corrosive and will deteriorate even the toughest of finishes. We do offer a marine grade add on clear coat. Please see listing for details.
Q: How to clean the artwork?
A: Clean with a mild dish soap, water, and towel. Do not use anything you would not use on your car.
Indoor or Outdoor Use
Powder coated for durablility
Family Owned and Operated
From our family to yours
On all US orders over $99
Made in the USA
Shipping Information & Terms
• United States - All packages will ship via Ground Shipping unless Rush or Priority Shipping is purchased. Packages generally deliver within 3-5 business days, but please allow up to 7 in case of delay. • Free shipping over $99 is ONLY for the CONTINENTAL UNITED STATES. Please contact us for shipping to HAWAII or ALASKA • We ONLY SHIP TO THE ADDRESS ON THE ORDER because of sales tax laws and Credit Card/ PayPal protection.
•Orders with incorrect shipping address: After the order has been scheduled or shipped we CANNOT change the shipping address or reroute the package. We will have to wait for the returned package by the carrier and a new shipping label will be purchased. Free shipping is only offered for the 1st initial shipment.
Raw Metal and Candy Color Options
ALL RAW METAL SIGNS (both with and without a clear coat)may show flaws and imperfections that exist in the metal. This may include scratches, flecks, gouges, burns, rings, dark spots, etc. This can give the metal a unique, rustic, or rugged appearance that very trendy in the “Modern Farmhouse Décor”. If you would like these characteristics covered, we recommend selecting a colored powder coat finish. Raw Metal also varies in color from light silver to black depending on the mill lot. We have no control over the color of raw metal.
IMPORTANT REGARDING CANDY AND TRANSPARENT COLORS:Candy colors and transparent colors are fully transparent. Any flaws that exist in the metal underneath the color will show through the color and be visible. This includes scratches, blemishes, cut marks, burns from the cutting process, etc.
*******AN ADDITIONAL MARINE-GRADE CLEAR COAT SEALANT WILL BE REQUIRED FOR SOME ITEMS UNDER EXTREME CONDITIONS - All of our powder coats are good for normal indoor/ outdoor use, but if your item will be in prolonged extended direct sunlight (example: beach or desert), or if you live within 50 miles of a saltwater environment, you will need an additional marine-grade clear coat sealant if this item will be outside. The clear coat will help at extending the life of the coating. Please note: Saltwater is a known corrosive and will require additional clear coats at least once a year to maintain the finish (possibly more often in some cases)**********