For orders with customizable Text (not letter only) We will provide you with (1) free design proof (black&white image) following purchase for PERSONALIZED TEXT ONLY (excludes non-personalized text and single letter items) Please be aware that making changes to the personalization details submitted with your order will delay the shipment of your item & will incur design change fees- minimum of $35 depending on the changes requested. We do not allow cancellations after design work has been started. NO EXCEPTION. we will send a digital proof UPON REQUEST ONLY for you verify spelling is accurate based on the order that we received. We will allow 24 business hours after sending the proof before we send the order to production.
🔅ORDERS WITHOUT DIGITAL PROOF REQUEST- will be moved straight to production for faster shipping and changes CANNOT BE MADE. Please verify all personalization details prior to submitting your order. These orders will ship within the timeframe quoted at checkout.
🔅ORDERS WITH DIGITAL PROOF REQUEST- THE REQUEST MUST BE MADE ON THE ORDER OR WITHIN 1 HOUR OF ORDER VIA MESSAGE. AFTER 1 HOUR WE WILL NOT BE ABLE TO PROVIDE A PROOF OR MAKE ANY CHANGES DUE TO FAST PRODUCTION TIME.
please see all details below
📌If you request proof - please allow up to 7-10 BUSINESS DAYS, not including the date of order for the due to the extra processes required for a digital proof.
📌By requesting digital proof the scheduled ship date will be delayed 7-14 business days pending proof-verification/changes etc.
📌 Any changes to the original order after proof has been provided will incur a design change fee and additional delay in shipping. Orders may not be canceled once we have started ANY type of work. NO EXCEPTIONS.
📌Once a proof is provided you will have 24 business hours to respond to the proof- after 24 business hours from the time the proof is sent, changes CANNOT BE MADE to the order will be moved to production based on the information received on the order. If changes are requested you will be sent a design change link; once we receive the order for the design changes we will put your order back in line for design. Any changes requested WILL delay the originally scheduled ship date.
📌PLEASE WATCH YOUR EMAIL INCLUDING YOUR SPAM/JUNK BOX FOR THE PROOF.
Please allow 7-10 business days for delivery of proof excluding custom designs & Logos (variable depending on order volume). Please verify that the accuracy of spelling and information matches what you requested on the order within 24 hours to ensure that your order will ship by the quoted ship date. Because of the amount of time & orders we have in-house & limited designers, we do not send proofs prior to order.
📌 Please double-check your order submission to ensure that it is EXACTLY as you would like it on the sign. We are not responsible for orders that are submitted incorrectly.
**ALL SALES ARE FINAL****